Great guest experiences

Share advice and gain new ideas on how to make the most of your guests experience.

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Misconduct

We had guests book in with us under name *** ***- beware of them as they book for cheap then stay over a period and invite their friends as well over then they sleep over, they break all the rules and
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guest review scores

How many of you out there feel that booking.com need to change their guest review score system. Presently they only allow guests to score using 4 smiley faces out of 6 categories. Each smiley face
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The Guest Review System

There is a problem with the design of the Guest Review questionnaire . This is important because if a Partner receives a low score unfairly, it can impact their reputation and livelihood. I have 2
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guest reviews

I have 2 guests wanting to make reviews, but they have both said that booking.com has not sent an email! this is a new apartment so I am eager to get my rating, any suggestions

About Great guest experiences


Share advice and gain new ideas on how to make the most of your guests experience.


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Conversations in Great guest experiences