Great guest experiences
Share advice and gain new ideas on how to make the most of your guests experience.
Yesterday and today it seems so messy. How can I fix it?
Since more than a month the review system of booking.com is broken substantially. Guest are able to write reviews and we are able to submit our answers. However, they are not approved. We have been in
Wondering whether others here think it is acceptable for a guest to leave a comment that the "owner seemed confused"? Is that a personal comment (don't forget these comments are open to the public
Weekend greetings to all in B D C community! I just had the most amazing interaction with a full package gentleman. He recently traveled to South Africa and chose to stay with us for 4 nights. My
Hello guys!!! Do you believe there are excellent guests??? Until now I thought that is impossible!!! My last guests have left me speechless!!! Although my Studio is fully self catered with many extras
I was just wondering....why is it taking b.com so long (2 weeks or more) to post my reply to a guests review ? Some left a 10, some did'nt, but either way I always say some thing and thank them for
How Can I change my answering if I posted already? are we allow to make some corrections? Thanks!
I’m consistently getting top review scores for everything guests have to review on, but then get a lower score for Value for Money. If guests are loving everything else and I’m still getting bookings,
Hello again!!! I usually give my guests a small farewell gift when leaving to show my gratitude. Never expected that a guest visiting my Studio for the first time would ever bring me a present. My
I have reserved a room in centara watergate pavillion hotel bangkok And i would like to change the guest name