Great guest experiences
Share advice and gain new ideas on how to make the most of your guests experience.
An extremely dirty client went mad when I reported to booking about the mess his family left and I prohibited them to come back next year, which was their intention. He went and lowered the rating he
Hello guys!!! Hosting connects people!!! Some of my guests are so friendly and nice we have become friends right away and enjoy each other’s company...having fun!!!! Thanks to booking we have met and
Hey, We had 2 customers is different places that tried to blackmail us with bad reviews and did their job very well we just didn't have any choice and received a bad review. how do you cope with this
Yesterday and today it seems so messy. How can I fix it?
Since more than a month the review system of booking.com is broken substantially. Guest are able to write reviews and we are able to submit our answers. However, they are not approved. We have been in
Wondering whether others here think it is acceptable for a guest to leave a comment that the "owner seemed confused"? Is that a personal comment (don't forget these comments are open to the public
Weekend greetings to all in B D C community! I just had the most amazing interaction with a full package gentleman. He recently traveled to South Africa and chose to stay with us for 4 nights. My
Hello guys!!! Do you believe there are excellent guests??? Until now I thought that is impossible!!! My last guests have left me speechless!!! Although my Studio is fully self catered with many extras
I was just wondering....why is it taking b.com so long (2 weeks or more) to post my reply to a guests review ? Some left a 10, some did'nt, but either way I always say some thing and thank them for
How Can I change my answering if I posted already? are we allow to make some corrections? Thanks!