Great guest experiences
Share advice and gain new ideas on how to make the most of your guests experience.
Hello, We are a hotel and have huge issues with our booking.com inbox. We always have messages to answer from guests, but after a few minutes (sometimes even seconds), the inbox freezes and says "it
we had group of guest from Japan and we organize a day hike with them. We started early morning from Pokhara and drive to Nagdanda then see the sunrise, after sunrise we hike to kaskikot to see
The review system on booking.com is broken- how is that shabby private apartments and rooms in peoples houses which are not particularly good get a better review score than a 5 star hotel with lots of
Hello everyone! I have been having this issue for few months. I have set my room detail's capacity to maximum 2 person. But guest booking via booking.com shows that my room sleeps maximum 1 person
When booking handles payments , guests are seriously with the reservation policies
I meet my guests with a handshake and a "howdy". The view is spectacular and they have 50 acres to roam with the antelope. I offer them a glass of wine or beer and supper is on the wood burning stove.
I think that we should propose to booking.com when they do their suggestions notices to us. That they should create new software that prompts guests to vote on their last stay before being able to
For me, One must be every thing to every guest.....My Title: President, CEO, CFO, Office Manager, Book keeper, Advertising Manager, Sailing Instructor, Concierge, Psychologists, Ordained Minister, ECO
how to delete guest review?
Like to have different opinions