Great guest experiences

Share advice and gain new ideas on how to make the most of your guests experience.

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C Central inbox message

Dear Booking.com IT, Please assist C Central Hotel resolve inbox mesage.There is one message which we replied to guest but it still showed in unanswered message. Can you help to resolve it!! Thanks,
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Guest history of behaviour

Hello, We are expecting a guest next month in France, and she has booked to stay with us whilst she looks for houses. She was unpleasant to an estate friend of mine and I wondered if she is like it
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Reviewing Guests

Why is there no one that we can review Guests - it seems unfair that the Guest can review but we are unable to review the Guest
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Excursiones

To whom it concernes, I write on the account of my angency, viajesontime, a Spanish TTOO. We have been working through booking.com for some years, but we are now trying to charge also some of our

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