Great guest experiences

Share advice and gain new ideas on how to make the most of your guests experience.

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Double bookings and bad Guest reviews

Lately I am very unsatisfied with Booking. I have double bookings and because of that my guests are nervous and give bad Guest reviews. When I make a complaint through Help center they just don`t care
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C Central inbox message

Dear Booking.com IT, Please assist C Central Hotel resolve inbox mesage.There is one message which we replied to guest but it still showed in unanswered message. Can you help to resolve it!! Thanks,
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Guest history of behaviour

Hello, We are expecting a guest next month in France, and she has booked to stay with us whilst she looks for houses. She was unpleasant to an estate friend of mine and I wondered if she is like it
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Reviewing Guests

Why is there no one that we can review Guests - it seems unfair that the Guest can review but we are unable to review the Guest

About Great guest experiences


Share advice and gain new ideas on how to make the most of your guests experience.


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Conversations in Great guest experiences