Great guest experiences

Share advice and gain new ideas on how to make the most of your guests experience.

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Review Score Points System

My properties consistently score very high reviews except in a couple of areas facilities and staff, since our properties are individual cabins and not a corporate hotel/motel the items available for
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New Linen or not?

My guest house is serviced Monday to Friday and I've posted this service on Booking.com. However my guests expect hotel service and a complete set of new linen daily. To resolve this issue I'm now
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Question of the Week: All about wifi

Hi everyone, One of the essential guest amenities nowadays is WiFi, so I thought it'd be nice for everyone to share how they handle it at their properties. Within minutes of arriving, guests will ask
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Being polite!!!

Hello everybody!!! Why do fellow partners forget to give feedback when asking a question ??? We should never forget being polite, even to those who are rude to us. Not because they are nice, but

About Great guest experiences


Share advice and gain new ideas on how to make the most of your guests experience.


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Conversations in Great guest experiences