BAD SERVICE FROM BOOKING.COM
Sadly I discovered this morning that my property was OFFLINE or NOT Bookable in the Platform by one of my Guests.
It seems that it was caused by a late payment from us to Booking.com, BUT today is the 19.03.2019 we have received a notification for payment on the 05th of March, we admit he have paid on the 06th of March.
So from the 06th of March the account was fully paid and it remained NOT BOOKABLE till today the 19th of March= 13 days offline due to bad Supervision from Booking.com. It is really incredible that a Platform such BOOKING.COM does not have a script in its code to verify payments automatically. I am personally a Programmer, develop softwares like this, i know what am talking about.
I really hope they improve their service, otherwise somebody else might create a better Platform than Booking.com
From a disappointed Host