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Marketing -OYO Term completed but credentials not returned to the property owner

I am the owner of a property in Wayanad. Although our Marketing consultation agreement with OYO ended on the 15th of July 2019, my booking.com  login credentials are not returned by Oyo. They are not responding to the message from the property owner. 

Although I have been sent an email to booking.com customer care including the details of my ownership, No response from booking.com team yet!

Any insights from similar properties to get back the digital ownership of my property?

 

Thank you

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