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9

Upload profile photo

Hello guys!!! 

I have problem with uploading new photo profile.  Using my iphone device the photos change sides. Now I am trying to upload  photo using my laptop and nothing works....

Has anybody else having problems with uploading photos in profile???

Wish everybody a nice evening.

11 Replies

5
Brooke

Thank you so much for letting us know! We have passed this along to our dev team and hope to have feedback shortly. 

As you know the platform is new, so this kind of feedback is essential to making improvements.

Thanks again! 

-Brooke 

+1
1 month ago
9
M Adamopoulou

Hi! Brooke, yes I know the platform is new and I’m trying to find my way in it....

Thanks for your prompt reply.

+1
1 month ago
5
Brooke

Thanks for your quick response! Can you share any more details about what's happening when you try to upload from your laptop? 

+1
1 month ago
9
M Adamopoulou

Ok I’ll try, although I copy photo from my photo gallery and it seems that it has been copied the photo doesn’t appear only the name of the photo.

I will send you a shot screen in the afternoon because right now I am in the beach...

Wish you a wonderful day...

1 month ago
5
Brooke

No rush, the more info you can share the better. Thanks again for taking the time to help :-) 

1 month ago
9
M Adamopoulou

Oh Brooke I just wanted to thank you and your team for this big inbox.  It was really hard for me to write in the old small inbox..... You see our region has no internet connection network so I mostly use my IPhone.

Thanks again for understanding our problems...

Cheers!!!

+1
1 month ago
5
Brooke

Thats what we are here for, happy to hear the new platform is working well for you. 

+1
1 month ago
9
M Adamopoulou

Yes it’s working well although there are many more things to explore.  I also have noticed that I can reply to a message coming through my email without having to sign in.  Wow that’s great!!!

+1
1 month ago
7
fluff

@M Adamopoulou

Are you sure you logged out? With the new format you stay logged in until you actually select log out (whereas the old one logged you out a short while after closing the window).

+2
1 month ago
9
M Adamopoulou

Hello fluff thanks. No I didn’t log out. I didn’t know that. Do we need to log out though???

1 month ago
9
M Adamopoulou

I logged out but still I cannot upload profile photo properly.  Now my photo has been uploaded but not with the right side....thankfully its not upside down...

Cheers!!!!

28 days ago