Guest payments & finances

Hi everyone, I'm the Product Marketing Manager here at Booking.com for the Risk-free Reservations program. We noticed a lot of conversations in the Community on the topic! So we gathered the top three

Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where

Want to get the most from the Guest Payment and Finances topic? Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner

Hello, I have several apartments and i'm having one and the same problem whole day, it's already the third time. The fee is automatically being charged from the guests and the booking is confirmed but

I have found booking.com harder than competitors to use. I have an apartment I have listed but it is saying pay at property so I have closed my room. I want booking.com to handle payments, i.e. take

Good afternoon, First of all comment that I've been on the platform for three weeks. I have set up the entire apartment ad but I am finding problems with defining how to receive the apartment payments

Hi there! I have recently registered my property and a doubt came up while editing. I edited the pre-authorisation preferences (section "Policies"), saved and then the information disappeared and I am

Hi all, I'm new with Booking.com. We had 2 new bookings and both credit cards were declined. It appeared that these guests are scammers using stolen credit cards. I have a few questions? This type of

Hi guys a bit worried cause I have newly list up my property on B.com but I noticed that the guests can only pay at the property is there any way to get the payment pay to B.com and then send to us

Hi, I closed my account on Booking and now I am supposed to pay the invoices for the Customer complaint costs by 19th. Do I still need to pay them even though I never again want to have any business