Guest payments & finances

Hi Community, Questions about Payments and Invoices can be confusing, especially if you are new to the business and not very experienced with the extranet. First of all, here is where you need to look

Hi everyone, I'm the Product Marketing Manager here at Booking.com for the Risk-free Reservations program. We noticed a lot of conversations in the Community on the topic! So we gathered the top three

Have a question about your invoice and paying Booking.com commission? Check these conversations from other community members to see if your question has been answered. How do I pay Booking.com? Where

Want to get the most from the Guest Payment and Finances topic?Before posting, check if your questions have been answered in these popular threads: Ask Me Anything about Payments A few beginner

I urgently need a supervisor to contact me. I have gone through the call centre many times but I seriously need a supervisor as they seem to be the only ones who can enact any change. How can I do so

Hello Can you please help me. How do I change payment type for Apartment Bellevue. I would like to choise that guests pay through Booking.com. Thank you Best regards

Kindly assist me. Above guest, was booked into our suite from 25 March until 27 March 2021. There is an amount of R1, 229.13 pay out 01 April 2021. But it does not reflect in our bank account yet. It

Good morning I had to cancel reservation made in my property due to restrictions in England regarding covid-19. I inform booking.com straight away. I have waive the cancellation fee. Name of the guest

Hi, I have paid via online banking for Feb2021 invoice. But not reflecting in invoice now. Paid 2 weeks before. and looks like payment is already debited from my account .Please help in this regard to

I have made mistake by forgot to click "NO" in the no show policy. Kindly change to waive No show chanrge for this booking no.***. Thank you & kind regards,'Rose