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3 Months payout still pending

I have accommodated guests from July 2019 who have paid through booking.com, till this day I am still waiting for payments as I have not received even one payment for my property. 

 

I have made a lot of call and I am told the same story "you call will be forwarded to finance department". 

 

Is this how you guys treat your partners?

1 Replies
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10
BrookAve

 

Hi Provia Mzimba

 

This is partner community not direct support .

 

There is two contact teams , support via Inbox, booking.com Contact Us, and the Finance team details under Finance > financial overview, bottom right section .

 

 



Kind Regards

 

If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.

 

Note:: adding your property link to your partner profile helps other partners help and advise you.

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

8 months ago