3 Months payout still pending

I have accommodated guests from July 2019 who have paid through booking.com, till this day I am still waiting for payments as I have not received even one payment for my property. 


I have made a lot of call and I am told the same story "you call will be forwarded to finance department". 


Is this how you guys treat your partners?



Hi Provia Mzimba


This is partner community not direct support .


There is two contact teams , support via Inbox, booking.com Contact Us, and the Finance team details under Finance > financial overview, bottom right section .



Kind Regards


If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.


Note:: adding your property link to your partner profile helps other partners help and advise you.