Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


5 rooms reservation guest only needs 3. How i cancel 2 rooms for this reservation?

I have a guest that made a reservation for 5 rooms but he only wants 3 rooms. How do i cancel 2 of this rooms under his reservation? or how i modify the reservation so we don't get charge a commission for the 2 rooms this guest if not gonna pay for?  


Tell the guest if they want to modify their booking to avoid overcharges, they must request to make the change by contacting BDC. We as hosts are not able to make modifications in their behalf.  Once they contact BDC, BDC will contact you to accept this request. 


Click on their reservation number or go to reservations then Go to Change reservations dates & prices.

But you can only make modifications after their check in date.