You can't. You can ask the guest to cancel, or you can ask Booking.com but you will have to pay the comission and possible additional charges for the relocation of the guest.
Hello, for reasons of the coronavirus in my country today they announced quarantine. nobody can go out and you can only go out for an hour and a half to buy
Dear Partner Booking.com Regarding from The Pago Design Hotel Phuket May I please inform you that our hotel will close for maintenance on April and would like
You can't. You can ask the guest to cancel, or you can ask Booking.com but you will have to pay the comission and possible additional charges for the relocation of the guest.