Introducing your guide to a stronger summer season
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You can't. You can ask the guest to cancel, or you can ask Booking.com but you will have to pay the comission and possible additional charges for the relocation of the guest.
Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage
I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be
You can't. You can ask the guest to cancel, or you can ask Booking.com but you will have to pay the comission and possible additional charges for the relocation of the guest.