1
about this booking ***
Dear Bookin.com
*** This guest not stay our villa. booking.com send us invoice. we are new partner so that time we do not know how to cancle that. that time our area unsafe with (covid 19) so we need cancle this invoice.
This is our first booking. we are happy work with you in future.
Thank you.
Hello!
Since this is only a Partner Community you have to resend your message request through your inbox tab directly to BDC.
Wish you well.
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Kumara
It is just a No Show that was not marked.
You can simply use the Finance Menu > Reservations , and tick the box for that one to Dispute it and update its status.
Or simply message BdC Support with the reference and why it should be marked No Show.
ELSE
Contact BdC Support as per the visual guide below or the short version here:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile