
1
About cansellation reservation
I need to cancel the reservation from 04-07.February *** ***,because the guest has not confirmed or paid for the reservation
I need to cancel the reservation from 04-07.February *** ***,because the guest has not confirmed or paid for the reservation
Hi
Have you actually got a method to receive remote payments?
If you already set up Xtranet for prepayment directly and auto message template tell the guest how to prepay, and they have not with in a fixed time window, then go ahead and cancel it.
open the reservation details page, click request cancel, then option 1.
Message or Call BdC PartnerSupport
Kind regards