1

About the last booking for 6 days of stay which show for 2 occupants but the rate is not equal to it shows in the booking confirmation

The rate shows none refundable of 42.56 per night from 27 - 2nd Jan 2021 for 2 occupancy at just 290. If you check closely, the amount only reflect for only 1 occupant.


11
BrookAve

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


 

Hi ROBERT

 

Insufficient info, such as missing - View My Listing Link in your profile. See guide at bottom, HowTo.

 

As we cant assist further when blind to the basics, the only other option is to contact BdC Support as per below.

 

 

 


ELSE

Contact BdC Support as per the visual guide below or the short version here:

 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then Call, phone number is revealed

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

 

 

1
ROBERT AKPAN

Good day everyone,

Please I have a little observations regarding my listing, it is like there is a some confusion with the property, clients presume an hostel to be a hotel of self contained. This property has only 4 bedspace for only 4 occupancy but some clients are booking for the purpose of staying with their girls friends whereby it will not fashion well to other occupant. Can you make it known to clients when that the rate they have on the Web is for per bed.

11
BrookAve

 

  1. How & Why Add your Listing to your Partner Community Profile
  2. Google Translate  : https://translate.google.com/

 

Robert you have not read what I have already said.

 

No one will be making changes to the listing for you.

 

It sounds like you have a house with 4 bedrooms and want to rent by room. You should just create 4 Room Types (the label name is irrellevent ), and set them up to Rate Plans, then in Availability Calendar manage inventory as 1 per Room Type , etc.

 

Its literally that simple

1
ROBERT AKPAN

Oh okay I couldn't understand it that way, then what next should I do to erase this impression or can I change it because it has to be per bed and per night. Not the entire room for one occupant.

It's a domitory but in a high standard of 4 bedspace in each room for 4 person.

Please send direction on how to set or edited the information.

Regards 

Robert Akpan 

11
BrookAve

 

Your next step is ::

 

Contact BdC Support as per the visual guide below or the short version here:

 

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then Call, phone number is revealed