Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


About my restarting bookings on

Sir/ Ma'am 

Our property was closed 15-20 before on  because we were not paid invoices .  Now we paid the invoices but can you tell me please when we can start to get new bookings on

Please help us to get new bookings as soon as possible. 








Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.



 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox


Account Adviso…

Hi Hadass,


You will need to get in contact with Credit Control if your listing is still closed due to invoices unpaid. Please send them a message via the Extranet > Inbox tab > messages and let them know you have paid all invoices. It would be good to reference any receipts for each payment and dates you had made payment so it's easier for them to allocate to your listing.


Kind regards,

Shirley E.



I have send messages to but I am not getting any reply from them. Please help me with this.