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1

About Starting Prepaid booking in India

Hi Everyone,

Hope you all are doing well.

Booking.com is doing very well with generating booking compare to other OTAs,but as I have multiple properties listed on booking.com, the conversion ratio is not as much as the booking generated because customer book without paying a single peny and they also cancel as well without giving a single thought ,but if you all will activate prepaid booking in India then I hope so it will be beneficial for hotels as well.Once customer book they will surely visit.

 


11
BrookAve

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


 

Hi Swati

 

So first things first, that is entirely the Guest's perrogative, to cancel on any booking regardless of there being no prepayment clause. It is literally a feature.

 

Are you saying that you cannot avail of having a prepaid rate (with cancellation policy attached) , ? why?

 

Unless there is something different about India , I am not aware of you should have the same setup and config options as the rest of us.

 

So just go ahead and do it, sign up for one of :

  1. BdC Online Payments
  2. Payments by Booking 
  3. 3rd party payment service gateway service e.g. SumUp, Payrexx, etc.

 

Many of those 3rd party P.S.G. s usually have a feature where you can generate a product or payment link, which you can then message to the guest as soo as you get their booking.   Set the guest a deadline to pay it. And when they fail too, you can cancel it in the details page, choosing option 1 9 guest failed to prepay or pay deposit).

 

e.g. https://sumup.ie/booking ie/  ; https://payrexx.com

 

 


 

ELSE

Please phone BdC Support directly for this type of enquiry. Guide below or :

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

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