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about unpaid reservation

Hello I have written to you many times, but the amount has not been transferred to my account yet. *** *** was in my apartment Tue, Feb 18, 2020, but I did not receive the money, because it was my first experience and I thought it would be credited to my specified card as it happens on airbnb, but *** *** (  Russia, Booking number:***) and three gests rested in my apartment without paying, please contact us. i wrote booking help center  1 Year, but But there was no response from you, Please contact the person in question, I do not want the case to be interrupted by lawyers.  this is my bank account (***), Please contact *** *** to enroll 290 Gel to my bank account.

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BrookAve 1 year ago


Hi Natia,


We cannot assit with account and action requests related., only Partners here.


You received an invoice and have a question? Here is what you need to do. | for Partners




Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards