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m
1

Add online cleaning charges

Hi,

On your platform, i mentioned that the cleaning had to be paid the day of arrival in cash

due to the problems with cover, i have to process differently

I would like to add these costs directly online but also for my two existing bookings

Can you please help me?

Thanks 


Profile picture for user m.adamopoulou.hotmail.com m
10
M Adamopoulou 2 years ago

Dear Mary,

Since this is only a Partner Community you have to resend your message request through your Extranet inbox directly to BDC.

Wish you all the best.

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

  • I would like to add these costs directly online  Extranet > Property >policies > additional charges  
  • but also for my two existing bookings No not possible unless you already had it noted this was due on check-in. If not you cannot demand it after a booking is made.