We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Adding Bank Details

I am trying to add my bank details, but there is no save button or update button.

1 Replies

Community Admin

Dear Steven Tongco, thank you for posting in the community! Please try to log in to your extranet account from Google Chrome and delete all the cookies. If the issue continues then you will need to contact the support team for further assistance. 

Best of Luck!

10 months ago