Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Adding the banking details in Exranet

Hello everyone. I'm having a problem with adding my banking information in the Finances section of the Extranet. The drop down menu under Finances gives me only 3 options without the option of banking. Do we have that facility already in Africa? 




Its possible the finance payout options are limited by region.

Do you see it under overview or Getting Paid?


Is there an option called Payments by ?







Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :…


How To Contact


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.


Community Admin

Dear Felleng Makeka! Thanks for posting in the Community!


Unfortunately, we do not offer any payments facilitated by in your country. For this reason, you do not have a button in the extranet to add your bank details. 


Best regards!