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Adding the banking details in Exranet

Hello everyone. I'm having a problem with adding my banking information in the Finances section of the Extranet. The drop down menu under Finances gives me only 3 options without the option of banking. Do we have that facility already in Africa? 

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BrookAve 2 years ago



Its possible the finance payout options are limited by region.

Do you see it under overview or Getting Paid?


Is there an option called Payments by ?







Kind Regards



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How To Guide :…


How To Contact


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.


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Community Admin 2 years ago

Dear Felleng Makeka! Thanks for posting in the Community!


Unfortunately, we do not offer any payments facilitated by in your country. For this reason, you do not have a button in the extranet to add your bank details. 


Best regards!