Advance Payment for reservation and phone number of guest.
My hotel name is Midway Restaurants & Guest House - 7828977.
I have 2 questions.
1 - What are the criteria and process for advance payment options for my Hotel.
2- for most of the reservation, the phone numbers of guest is not showing. So there is no way to contact the customer and confirm if they are coming. The last 4 of the reservation only 2 arrived but because I don't want any bad reviews I am blocking my rooms for reserved and facing loss.