airbnb non payment
This is not to do with booking .com but I know a lot of you are listed with Airbnb as well so I'm after some advice. I had a 2 night booking 3 weeks ago and the guests extended their stay by one day. I then received an email saying that the payment hadn't gone through and I was responsible for collecting it. I messaged Airbnb who informed me it was ok now. They then took another day booking, making the total stay 4 days. I've only received 2 nights payment and despite continued messages telling me not to worry and escalating it 3 times, I still haven't got an answer or payment. They are now ignoring my messages and haven't replied for over a week. Has anyone else had this happen?