1

The amount on the invoice is too high

There is the guest who booked for six rooms

when he check-in he paid for four rooms not six for 2 night,(8 rooms)

i didn't know how im i going to make changes to take out two rooms

now in the invoice they add even money for those two rooms that he didn't pay for

we want to pay for invoice but the price is too high,can you please amend the invoice.


11
BrookAve

 

Message Finance Topic

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Finance
  5. Now choose Subtopic
  6. Follow prompts.

 

 

 


 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

Kind regards