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another no show and cannot contact BC either

Hi

 

Once again customer did not turn up and does not respond to messages or phone call invalid. How do I proceed ? I cannot contact booking.com as it just re-routes me all over the place. Straight answers required !!!! 

 

Can I take a partial deposit and balance on arrival ?

 

Booking.com seems to provide nothing like the support I would expect and require. They used to but now I cannot even get somebody on the phone.

 

Yours sincerely

 

A very frustrated Steven Moore

 

Marketing Director

HHPD

Tel. +66 847 177 205

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