2 Allan Levene Bank deposits Is BCA Azteca the same bank as Banco Azteca... in Mexico? 10 M Adamopoulou Hi! Allan, I think its better you ask your Bank to confirm you that. 2 Allan Levene No it's better for Booking.com to confirm that they are the same bank. 10 M Adamopoulou You have to resend your message request through your Extranet inbox directly to BDC. 2 Allan Levene I have sent a variety of emails to different people at booking.com without significant response other than I have no idea. I don't know who and what is BDC. This illustrates the problem. Your hosts have to do far more work just to get information and not... do additional work to get an answer assuming one will ever be received. All someone at booking.com has to state is yes or no. If not, then what. Nobody does. I don't hear any actual answers from anyone. 10 M Adamopoulou Allan, sorry to hear about struggles but you have to understand that this is only a Partner Community... We are hosts like you trying to help each other. BDC is booking.com Wish you all the best. 2 Allan Levene Okay. Thanks. I thought that booking.com had monitors who worked for the company to oversee this part of their system. Apparently not. I note that, so far, booking.com is unresponsive to a simple question. If the renters money goes to the wrong bank, I will be very disturbed especially after all of the effort to resolve the problem... and ignored by them. 10 M Adamopoulou Ok, so try to contact them...very sorry for your struggles... 2 Allan Levene As you don't work for them, it isn't your problem. I've written and called without any reply. Sad to say, it should be simple for them to answer.