We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Bank details can not be updated online and via app

Hi. Been trying to update my bank details via the app and on the website but its not allowing me to input the swiftcode. Is there an email where I can send my details so you can update on your end? My property is in the Philippines. Please help.

Please update my bank details the website does not allow me to add swift code  Property name: *** Account name : ***  Bank : *** Swift code3: *** Account number : *** Email:***

3 Replies
99 Views

10
M Adamopoulou

Sorry to hear about your struggles.

Please send your request through your Extranet inbox directly to BDC.

Wish you luck

1 year ago
1
Novie Anne Alipio

Have the same problem, write BDC 4 times about this issue in the last 5 days, no answer. 

 

10 months ago
10
M Adamopoulou

Maybe you should try and call your BDC local office for support.

Best wishes.

10 months ago