BDC discounting listed prices without permission
We have a situation that BDC are offering discounts below our listed prices- we are offering rooms they are advertising them 9% cheaper than we listed them on their own web site- and this runs all summer until October.
We now have customers who booked direct (at the standard listed room rate which is exactly the same as listed on BDC) who are being offered cheaper prices via BDC and several are asking for refunds we are already into losing hundreds of euros if we match the rates that BDC are bombarding junk emails to our regular customer at, it will be thousands of euros.
This is ridiculous that we are being undercut on our own property on the standard listed rate- ***!
We did not agree to this or opt into this promotion- is there a way to opt out?
When we listed with BDC we didn't realise we were doing a deal with the devil