BdC needs to stop applying commission against additional fees
If you open a reservation details page where you have, for example a cleaning fee applied, for a recent booking you will see up top:
Total price ................ Commissionable amount (these two match, they should not!)
Commission and charges: (underneath)
BdC are applying their commission against rate+ extras at check
I'm pretty sure this came up before and how Partners were disgusted they had the neck to apply the commission against extras such as cleaning fee.
I agree its wrong and should be exempt.
If you use PbB (Payments by Booking) then the only time a fee should be charged against the whole is the payment gateway < 2% fee, for the bank transfer.
In ideal world it would look something like:
- Guest picks dates, rate calculated as X
- Policies Additional Fees that apply (cleaning fee, etc) : Y
- Total Guest Billed x+y
- Commissionable Total = 15% of X (rate can be higher due to using Visibility Booster)
- Balance X- 15% = Z
- Payment Fee (bank transfer) = 1.5-2% of (z+y)