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Being charged commissions for a booking that was a no show

We resolved an issue with a no show last April and I’m still being charged a commission. I had just started using booking and did not know I needed to go in and mark the people as a no show. I thought this was resolved but just got notification that I owed money. Please advise


If you don't mark the reservation as a No Show how does know?  Not obvious when you are new but essential once you know.

You have posted this on the partner forum so we cannot resolve the charge for you.  

Contact help team using Inbox icon on Extranet (Option messages) or give help team a call see link for local phone numbers.