Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

THE BILL

WE HAVE GUEST BOOKED BEFORE AND NOT COMING SO AT THAT TIME WE INFORMED YOU AND YOU SEND THE CANCELLATION BUT NOW I SAW THE BILL I SURPRISE THAT YOU ARE NOT CANCELLED WHAY ??? LAST BILL ALSO HAPPEN THE SAME AND WE ASKED YOU FOR HELP BUT UNFORTUNATELYNO ONE ANSWER US 


11
BrookAve

 

All Caps is called Shouting : Please refrain from doing so, thank you kindly.

 

You will find the issue is really down to timing, and so long as you properly marked No Show or had the guest cancel on their own account, then you should be good.

 

Worst case just message them the reservation number to double check.

 

Reminder : They will never see these posts.

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox