Dear Miss, Sir,
When I first listed my property on booking.com with the help of the hotline, I asked the support to make sure my calendar was blocked until I would be able to accept reservations.
Soon after, I received a booking and called immediately the support to ask again to block my calendar and they said that they would remove the reservation.
Few months after, I received an invoice from booking.com for this reservation which had been canceled. I called again the hotline which after a long explanation accepted to cancel the invoice.
not long after, I received again an invoice stating the intend of legal action against me. I called again the hotline which after a long explanation accepted to cancel the invoice.
I received then an invoice for a lower amount. I called again the hotline which after a long explanation accepted to cancel this new invoice as well.
In December 2017, I opened my calendar for the first time and only for a few days. Not long after, I received a booking.
Despite our communications, the guest arrived at the property without the required amount and it took 3 days and several meetings to be able to collect about 80% of the funds.
Few weeks after I received an invoice and looked into the payment options. I am not sure why but it seemed complicated online so I printed the invoice and despite I had not been able to collect the full payment from the guest, I mailed a check.
I received again an email stating the intend of legal action against me.
I am login in now to try again to do the payment online. I just tried safari and google chrome, here is the result:
The page cannot be displayed
Explanation: The Web server refused the connection, possibly because a service on the upstream server is inactive.
Try the following:
Technical Information (for support personnel)
Thank you in advance for your attention with this matter,
112PERCENT PURE LLC
PS: In the meanwhile, I noticed that my listing seemed to be removed.