Blocking problematic customers
I have had a customer who initially attempted to book as one person despite there being 2 (for the additional discount I offer for solo travellers). Following this they messaged me privately saying they need to cancel. I said that's fine and asked them to cancel and later discovered that I can request a cancellation based on the customer requesting this through the admin panel and did this.
I'm just wondering when I come across customers like this who I sense are going to be problematic, is there any way to ban or block them from booking my property again in future?