Booking cancellation. Payment
Before on 26/2/2019 one guest booked as Last minute booking. Nonrefundable.But he not checked in. We marked as no-show.
Three days back We got a message from customer care . booking.com.
They told us to send directly Mail this matter to that guest for payment. we done . Nothing happened till. I wrote this to booking.com.
What will we do for the last minute booking nonrefundable payment.