Use our data-driven guide to capture late-season demand.


Booking commison

Hi. We believe we paid a commision invoice on the 16th of June. It still says it is unpaid. The invoice number is ***. It doesn't make sense to us. 

With regards, Asbrandsstadir Cottage

Profile picture for user l
Leandri Klopper 3 years ago

Hey there,

Remember this is just the forum, so no one here works for You will need to send this message to directly via the Extranet -> Inbox -> messages. 

It does take a while for the payment to reflect, so it actually should show by latest within 10 days. If you send them the proof of payment directly after making payment then there should be no issues.

Best of luck!