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booking doesn't pay

are here some more people, which didn't get any money from booking? They didn't pay their bill from 3 months now to us. They dont react to any kind of emails as well.

Bank connection is correct.

What can we do, despite quit the partnership? Get a lawyer?

Thanks to your answers!

Profile picture for user b
BrookAve 1 year ago


Hi Katrin,

There is only the Extranet messaging option for messaging, There is no email address that they respond to.

By submitting it this way your dispute will get logged on their system and then you can follow up with phone call.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Beautiful Full… 1 year ago

I have the same issue.  Booking is ignoring my calls and I haven't been paid for May 2021 yet. I'm now worried about continuing hosting Booking guests and not getting paid for June either.


Was your problem ever solved?

Katrin Heigle 1 year ago

no, not yet...We are still waiting and as well we are not too much willing to accept more guests. But in your case, the money might come within the next few days. They always pay after 15. of the following months. Wish you good luck!

Pavla 2 months ago

Hello Katrin,

was your problem ever solved please?

I have the same issue this year.. not received payments for 2 months...

Thank you