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Booking in jul

Dear sir

 

There was one booking in July but guest did not came when I called him he said I am not coming so I am going to cancell the booking .

 

Then I gone admin of booking.com and marked the guest as cancelled. Then why you are asking  rs 180 as comission for jul how ever no actually guest availed the booking.

 

Please cancel your demand of 180 INR as comission amount.

1 Replies
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9
Sharonpowney

Are you sure you cancelled?  The guest would have had to confirm and possibly didn't which is why you have a charge.

You have posted this on the partner forum so we cannot help with this problem.  Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

1 month ago