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booking number ***

I have accepted the free cancelation and refunded the virtual card I had for this reservation. I still see a commission fee from Booking.com and the guest is not being 100% refunded.

Regards,

 

Het Kabinet

Carlos Deguchi


Profile picture for user sharonpowney.hotmail.co.uk s
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Sharonpowney 2 years ago

Hi Carlos, you have posted this on the Partner Forum.  For this issue regarding a specific booking you need to contact the booking.com Help team.  Use either the Inbox icon on Extranet or give them a call.