We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Booking number: *** guest did not show cancel invoice

Hello,

Please cancel my INVOICE *** *** his reservation. Due to the covid there was no traveling, 

Booking number:

***

*** VAT number: Invoice number : *** Date: 03/06/2020 Period: 01/05/2020 - 31/05/2020 INVOICE Description Room Sales Commission Reservations € 74.75 € 11.21 Total amount due € 11.21 Total amount due f or payment (as per exchange rate 346.3395374) HUF: HUF 3,882 Payment Due: June 16, 2020 Please transf er the total amount due to our bank account below by the Payment Due date. Be sure to include INVOICE *** and ACCO MMODATION NUMBER 1974003 with your payment instruction

2 Replies
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1
Thermal Bio Ap…

Please cancel my invocie

Guest did not show 

Booking number:

***

Date: 03/06/2020 Period: 01/05/2020 - 31/05/2020 INVOICE Description Room Sales Commission Reservations € 74.75 € 11.21 Total amount due € 11.21 Total amount due f or payment (as per exchange rate 346.3395374) HUF: HUF 3,882 Payment Due: June 16, 2020 Please transf er the total amount due to our bank account below by the Payment Due date. Be sure to include INVOICE *** and ACCO MMODATION NUMBER *** with your payment instructions.

5 months ago
9
Sharonpowney

You have posted this on the partner forum so we are not able to help with an invoice issue.  Contact the booking.com help team using Inbox icon on Extranet to ask for options. 

5 months ago