Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Booking Payment

Good Morning,

This is in regards to the payment form one of our guest who have already stayed in our apartment and I would like to know when we would receive the payment from and how?

We haven't linked the account details yet. I would like to know how the payment process works?

















Go into Finance, Getting Paid and it will give your agreed payment date from

You will definitely need to set up your bank accounts to receive payments.  This also assumes you are set up with 'payments by'

You have posted this on the partner forum so we cannot help with setting this up.  Contact help team using Inbox icon on Extranet (Option messages) or give them a call see link for local phone numbers.