We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Booking Payment


i have to take payment through a virtual card on eviivo. But i didnt realise that. Ive already seen the cvc and didnt remember it. So i cant procese the payment. could you resend the cvc so i can process the payment?

1 Replies




That does  not make alot of sense in English, could you rewrite that please.


Elaborate on how you have setup payments.

did you disable prepay via BdC ?


and instead just send a new booking a notification including a payment link generated by your Chanel Manager - EVIIVO.



You should contact evIIVO support to make sure you have the payment part setup correctly, BdC support cannot do that


Dedicated Partner Contact Options - Visual Guide

Reminder partner only community, has no link to BdC support, you must contact them directly.  


Kind Regards

1 month ago