Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Booking Ref ***

This booking was cancelled because of Covid19 virus and I waived the fee of €226.80. I didn't deduct the customers credit card.

Yet I was sent an invoice for €34.02.

Can you please cancel this invoice.

Many Thanks,

Pat Shanahan

Mount Cashel Lodge


9
Sharonpowney

You have posted this on the partner forum so we are unable to resolve an issue with an invoice.  You need to email the booking.com help team using the Inbox icon on Extranet.