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Booking with Virtual Credit Card

Booking NO. ***

Guest name: ***

this payment is by virtual credit card. But guests already do cancellation and he is no show. But the Mark Noshow button is disabled. The booking commission still there. So do we have to charge this customer by swipping the virtual credit card? as this is cancelled booking. So i dont know how.

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jimmy tan

As this is the cancellation booking, how to booking.com to cancel this commission?

7 months ago