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BOOKING.COM CANCELLED RESERVATION WITH CANCELLATION FEE BUT NOT WANT TO PAY ME
Dear I have written to you more than 30 times on my partner tab but you ignored
Is booking.come alive,.
I have two booking which I contacted the guest they said they paid you why don't you pay my cancellation fee.
Emanuel
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Emmanuel
Due to the nature of the enquiry, we [partners ] cannot assist on this one.
Instead please contact BdC Support either message or phone. see guide and short summary method below.
Contact BdC Support as per the visual guide below or the short version here:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile