Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1
Info
#Urgent

Booking.com finance team number

I tried to call the 0800 number in order to speed up an outstanding payment issue but the number 0800 does not seem to be working from my mobile. I put in front a country code but it will not work and the customer service of booking is quite useless and wont help other than sending messages to their finance team. 

Is there any other way please how i can resolve this?

11
BrookAve

 

 

 

Message Finance Topic

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Finance
  5. Now choose Subtopic
  6. Follow prompts.

 

 

 

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

Kind regards

1
Info

This is not what I asked. I know how to contact booking.com but their finance team is hard to reach. The only method all their advisors offer is via extranet message or there is a special 0800 number under finance overview but it is not working from abroad when a country code is required to be dialed before the number.  

11
BrookAve

 

Because, its pointless trying to ring the finance number, instead send a message to trigger a case being opened, and then later contact by phone the Partner Support to speak to someone.

Related posts