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BOOKING.COM FRAUD! Your payouts are blocked For more information, please contact our Finance Department.

"Your payouts are blocked

For more information, please contact our Finance Department." However, THEY won't RESPOND. This has been going on for two months now and no payment for any bookings. I have updated my banking details, verified my account and they wont give me a payout for hosting my property with them. NOT HAPPY.  I have taken my property off - list with AirBNB or another site. 



Hi Jack


Sorry to hear, but i suspect there more to this then both of us know. and nothing to do with fraud at all.

You can always follow up with Partner Support in the mean time.


I think when you try to opt out of the payment method it triggers a payout to bank account too, I saw someone mention that a few days ago.



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox