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booking.com guest payment processing

I would like to know how to first contact booking.com staff because it's so difficult to get in contact with anyone from booking.com Anyone has suggestions on how to?

And how and where do I activate the feature of online booking? I would like the guests to make payment online to bookings.com instead of by me. Now I cant even get where to sent the email to and furthermore I can't seem to see the feature in the settings where to have this activated.

 

Any help will be appreciated. In advance thank you

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Bb4beaches

Not sure where you are located but I use 1 866 492 3245 for customer service regarding any bookings.

For the online payment I think if you go to your extranet and click on the "opportunities" tab there is an option in there to select the option "reduce cancellations by letting guests pay online"

1 year ago