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4

Booking.com messing with our livelihood

It is scary when booking.com don't pay us on time, 

don't communicate the issue or the problem

stop answering the phone i spend 6/7 hours in total ringing and left on hold waiting for the next available operator

don't issue a formal statement until we have worried ourselves sick.

meant to be paid 8th may for april looks like it could be 4th june before april booking are paid to us.

not all uk businesses were affected. 

most businesses are seasonal and this money was so important for many small businesses, having got through the winter bleak months.

we expect our commission money back from booking.com to compensate us for letting us down.

we are your customers and you have hurt us, abused us and neglected us and totally ignored all communications to you. 

if we did that we would have no customers and our reviews would be very poor.

well consider your review poor 

2 Replies

3
Weigelt

Keep in mind that BDC is not perfect. Mistakes are made. (You may have made some, too.) Over the past 15 years I've worked with them, there have been remarkably few issues that we couldn't resolve. In fact, I'd say they are one of the better companies out there.

1 month ago
4
Captainsquarters21

COMMUNICATION IS KEY IN ANY BUSINESS, TO BE TOLD PAYMENT BY THE 8TH STILL NOT IN BY THE 15TH AND THEN TOLD IT COULD TAKE UNTIL THE 4TH JUNE.

I WAS EXTREMELY CONTENT AND HAPPY WITH BOOKING.COM BUT ONCE MY HOME AND LIVELIHOOD COMES UNDER ATTACK. I AM LIKE A TIGER PROTECTING MY CUBS!!!

1 month ago